Improving capacity, identifying savings
When the On-Premise Laundry at Le Méridien Dubai required a refurbishment to upgrade their operational washing, drying and ironing capacity, they relied on the help of NewGen’s LaundryAssist solution to ensure a best-in-class service was delivered.
Inge van Weert, Director of Operations at Le Méridien Dubai comments “We’re experts at providing a fantastic guest experience, not laundry design, so it made sense to work with an expert team whose independence and knowledge ensured we ended up with a great laundry facility”.
“NewGen were invaluable throughout the process; they calculated our requirements, advised on laundry layout, wrote a detailed tender and then used their market knowledge to save us over 20% on our initial costs.“
Inge van Weert Director of Operations, Le Méridien Dubai
An ongoing relationship
The hotel and OPL don’t just work with NewGen on special projects, Le Méridien Dubai have been using their LaundryAssist offering for many years, with Inge adding “NewGen have been with us for the long-term, their LaundryAssist service helps to identify and deliver a number of processing savings, troubleshooting quality issues as well as supporting our laundry management team. There’s a massive value in having that level of support in an often overlooked area such as laundry”. She continues “We receive a monthly Laundry Analysis service to ensure that the savings and benefits recommended are implemented and maintained. In short, laundry-wise, NewGen ensure we’re moving in the right direction”.
Our Laundry Analysis report focusses on identifying, assessing and providing recommendations on over 200 specific elements across a facility, to help to improve efficiency and product quality, and highlight areas of potential savings.